Frequently Asked Questions
Straight answers before you turn your photo into a masterpiece.
Photo
Portrait Result
Printing
What kind of photo should I send?
For best results, upload a clear, well-lit face looking toward the camera. Face should be visible and not obstructed by anything.
Can I use an old or low-quality photo?
In most cases, yes. Our team can often work with older or slightly blurry photos. If your photo won't work well, we'll reach out before starting your order.
What if I'm not happy with the likeness?
We offer instant preview of your artwork, and free revisions until you're happy with the result.
Can I change my order details?
Please feel free to contact us within 6 hours upon placing the order for any modification.
What material/print quality is it?
We offer Canvas and Poster:
Canvas: Premium artist-grade canvas on a sturdy hardwood frame, printed with fade-resistant ink. Arrives ready to hang, no framing needed.
Poster: Satin, semi-gloss finish for sharp detail and true-to-life color, just like a professional photo print.
What if I don't love the final piece?
Every canvas is quality-guaranteed. If yours arrives damaged or defective, we'll send a free replacement or a full refund, your choice.